0208 861 1945
+44 (0) 208 861 1945
The Curvy Kate Customer Service team are here to help. Drop us a line, send an email or tweet us if you need any help.
Curvy Kate FAQ
Delivery / Shipping
- Delivery Times & Prices
- Countries we deliver to
- Where is my order?
- Can I amend my order?
- Faulty / Incorrect Items
- Adding a New Address
Returns & Exchanges
Security & Payment
About Curvy Kate
Checking Refund or Return Status
You can check if we have received your return or the status of a refund by clicking here to view your order details.
Please call us on: 0208 861 1945 between 8am-6pm or email us at [email protected] Monday to Friday if you have any queries.
- Refunds are processed within 24 hours of receiving a return, but can take up to 5 working days to reach your account and up to 10 working days for worldwide orders.
- Any exchange will be dispatched by First Class Royal Mail the following working day.
- Exchanges can take up to 5 working days to reach you, 14 for worldwide orders.
- Please note that any faulty item will only be accepted within 6 months from the date of purchase.